Privacy Policy

This Privacy Policy explains how Rush & Ice Legal processes personal data through rushsandice.click in connection with its legal services for companies. It describes the types of information we collect, how we use it, when we share it, and the choices and rights that may apply under Chilean law and other applicable rules.

Policy guidance

This overview highlights the principal topics addressed in this notice and directs readers to the relevant support path when further clarification is needed.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
User Rights

Your Rights

Subject to applicable law, individuals may request access to their personal data, correction of inaccurate information, deletion where appropriate, or objection to certain processing. Some requests may be limited when we must retain information for legal compliance, contract administration, or the defense of claims.

Available rights may vary depending on the nature of the data and the applicable legal basis.
Requests

How to Make a Request

Requests should describe the data or issue involved so we can review and respond efficiently. We may ask for additional details to verify identity, protect confidentiality, and determine whether an exception applies. If a request is refused in whole or in part, we will explain the reason where the law requires it.

We may need information to confirm identity before acting on a request.
Data Retention

Retention of Information

Retention periods depend on the type of information, the reason it was collected, and any legal, accounting, or dispute-related requirements. When data is no longer needed, we delete it, anonymize it, or restrict it so it is no longer actively used, subject to any lawful retention duty.

We keep information only for as long as needed for the relevant purpose or legal obligation.
Policy Updates

Policy Changes

When we update this policy, we will post the revised version on the site and change the effective date where appropriate. If a change is material, we may provide additional notice through the site or by another reasonable method. Continued use of the site after an update means the revised policy applies to future processing.

We may revise this policy to reflect legal, operational, or technical changes.
01 · Purpose

How We Use Information

We use personal data to respond to inquiries, provide legal and administrative services, manage client and business relationships, maintain site security, monitor performance, improve functionality, comply with legal obligations, and handle disputes or claims. We may also use information to keep records, support internal controls, and communicate about matters related to a request or engagement.

We process information only for purposes connected to the site and our legal services.
02 · Sharing

Service Providers and Partners

We may share personal data with hosting providers, IT support, analytics services, document handling providers, and other operational partners that assist us in running the site or delivering services. These parties are expected to use the data only for the agreed purpose and to maintain appropriate confidentiality and security measures.

Service providers receive only the information needed to perform their functions.

Contact Information

Privacy email
feedback@rushsandice.click
Telephone
+56 2 2447 7298
Mailing address
Lago Peñuelas 121, 9190134, Santiago, Santiago Metropolitan Region
Privacy contact

Use the contact details below for questions about this policy or the handling of personal data.

Data category

Information We Collect

We may collect identification details, contact information, company and role information, inquiry content, technical data about device and browser use, and records of communications or service requests. Where relevant to legal services for companies, we may also process information provided in documents, forms, or case-related materials submitted through the site.

The categories of information depend on how the site is used and which services are requested.
Collection source

Sources of Information

We receive data from users when they submit forms, send messages, request information, or otherwise interact with the site. We also collect certain technical information automatically, such as device identifiers, log data, browser settings, and usage patterns. In some cases, information may be obtained from business contacts, service providers, or publicly available sources where this is appropriate for the service relationship.

Some information is provided directly, while other information is created through normal website operation.
Cookie type

Types of Cookies

The site may use essential cookies needed for security and basic operation, functional cookies that remember preferences, and analytics cookies that help us understand site performance and usage. Cookies may be session-based or persistent, depending on their purpose. We use standard cookie practices and do not treat cookies as a substitute for direct user consent where consent is otherwise required.

We use a limited set of cookies based on function and duration.
User control

Cookie Controls

You may manage cookies through your browser settings and, where available, through on-site preference tools. Blocking some cookies may affect site performance or limit certain functions. We do not rely on cookie controls to override legal requirements or essential technical settings needed for the site to operate.

Browser settings and related tools can be used to limit or remove cookies.